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Every United flyer may have seen it over the years on their MileagePlus account as a small balance known as "TravelBank. It could appear after a flight credit refund, be received as a reward for a credit card signing up or be bought specifically to be able to save for a forthcoming trip. For whatever reason, when the balance is there, the question arises: what should travelers do with it, anyway?
This guide explains everything from how to buy it, how it can be gifted to you, how to earn it via card reward points, to how to spend it down before it expires. Everything that travelers needs to know about united travel bank is mentioned below in detail.
United TravelBank is a sort of prepaid cash wallet that exists within a MileagePlus account. Consider it kind of like a gift card in a loyalty program, not a plastic card that can get lost. Members are allowed to add money to it themselves from anywhere, or someone else to add for the member, and then at check out on the United Website or United app, they can use that money to buy the ticket instead of a credit card.
Try not to think of it as a bank account or as being of any interest. It's just a wallet that does not belong to anyone else other than United, designed to facilitate quick and more convenient flight payment. Let's make a comparison with other titles of the United "currencies":
|
Feature |
TravelBank Cash |
MileagePlus Miles |
Flight Credit |
|
What it is |
Prepaid dollar balance |
Loyalty points |
Value from a cancelled/changed ticket |
|
Can be gifted |
Yes |
Yes (with a fee) |
No |
|
Expires |
Typically 5 years from deposit |
Doesn't expire under current rules |
Usually 1 year |
|
Used for |
United/United Express flights, some extras |
Award flights, upgrades |
Future United ticket only |
|
Combine with other payment |
Yes |
No |
Sometimes |
Once it's linked to a MileagePlus number, there's no voucher to input, or forget. Members just log-in and the balance awaits.
You can easily buy United TravelBank Funds with the help of three main methods and each method works differently. The working of these three ways is mentioned below in details:
Anyone looking to save on what they have to pay or commit to a future trip without having to wait for a fare sale, can simply buy TravelBank cash directly from United. The entire process is done through the MileagePlus account, and only takes a couple of minutes to complete. The methods to make the purchase are:
These are fixed amounts, not custom numbers, making it easy. It's a good choice for anyone who knows that they're going to be flying United soon, but hasn't exacted out dates.
One of the more useful changes to the program is that one can now buy TravelBank cash as a gift for another person. For this, you don't have to know the label details or trip, all you need to know is the recipient's MileagePlus number and surname. This allows for many families to pay a portion of a ticket for a family member, while not booking the ticket for them or providing cash directly. Not only is it a clean way to give to someone's trip, but it also allows them to pick their own flights and dates. An important piece of information: It can only be given in the form of actual purchases. You can't transfer a balance over with another customer later on.
This is one feature a lot of people aren't aware of, and it's an area that's where most of the balance gradually accumulates. Many credit card companies are now assigning United travel bank cash as a cardholder benefit by automatically depositing it to a cardholder's account instead of providing statement credit. Some United co-branded Chase cards also offer rewards with periodic spending that gives travelers cash with their cards when they spend a minimum amount or reserve a minimum-chosen flight.
One problem with these promotional deposits is that they usually have much shorter life cycles than the cash that's purchased directly, so it's essential to keep track of the account's deposit dates.
This is one of the most frequently misunderstood terms, so let's discuss what they do mean. When you know how to use united travel bank properly, you won't take it for granted that it functions in all places you don't.
By far the main one is paying for tickets on United or United Express planes. Travelers just pick TravelBank as the payment method at check-out and pick the amount of the rest of the balance to apply. If the balance doesn't cover the total fare, the amount can be added to the fare with the use of a credit or debit card to make it up. No minimum balance required, small balances can still be used to redeem a ticket.
In addition, UA Travel Bank funds may be applied to parts of United subscription products (like United Premier Bank or United Club memberships), as available at checkout. If you're a member of the frequent flyer club, you can save money on one of these memberships, using the money that would otherwise be on the traveler's balance sheet for a single extra purchase before it expired.
TraveLBank cash can only be used for the base fare of a paid ticket plus the taxes and government fees. It doesn't apply to extras such as checked bags, airport fees, or taxes on an award ticket you booked using miles, however. Also it is un usable to a partner airline other than United and United Express. Once a balance is understood in advance it will not throw up an unusual head at the "pay" stage because nothing will show up in the section of the checkout where the eligible payment options are listed.
It is important to understand a few basic guidelines United has in place before using the United TravelBank cash for a larger trip. The terms and conditions of the United TravelBank are as follows:
By understanding these regulations, you'll enjoy a smoother journey and get the most out of your TravelBank funds.
Yes, and this is where most people get the surprise. Unlike with the miles, which would not seem to expire as per the current rules of the program, TravelBank cash does have an expiration date.
The standard rule is that balances of cash funds purchased directly and/or gifts for united travel bank cash funds are valid for five years from the date the funds are deposited into the fund. That is indeed a generous window, as there are travel credit windows that give travellers even less than this. United keeps a record of each deposit so you can see the expiration date inside of MileagePlus; expirations aren't a blanket rule for all your deposits.
Now that is when it gets tougher. TravelBank cash that is gained via credit card privileges or limited-time promotions can generally come with a shorter reward period. Earned travel bank is typically only good for that calendar year that the travel is earned and will not carry over into the following calendar year. If a balance is a combination of purchased funds and promotional deposits, it's important to see if each balance is a separate promotional deposit that will have a different expiration date.
Using your United TravelBank dollars wisely can make your vacation experience even more enjoyable and make those dollars turn into an enjoyable experience.
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