Book WestJet (WS) Flights & Reservations Online

About WestJet

WestJet is a Canadian Airline that is characterized by friendly service, relaxed travelling experience, and close relationship with Western Canada. It was established as a low-cost carrier, but it has expanded to become a full-service airline offering destination flights in Canada, the United States, Mexico, the Caribbean, and in other parts of the world. The airline is largely celebrated by its personable culture that is warm to people, accessible employees and efforts to make air travel more comfortable and reachable to ordinary passengers. As long as one is flying either business, study or leisure, WestJet can be regarded as a safe and friendly alternative that allows that person to experience the combination of affordability and truly Canadian spirit of hospitality.

Attribute

Details

IATA Code

WS

ICAO Code

WJA

Year of Establishment

1996

Headquarters

Calgary, Alberta, Canada

Main Hub

Calgary International Airport (YYC)

Destinations

North America, Central America, the Caribbean, Europe, and Asia

Alliance

Partner of oneworld (through codeshares)

Primary Market

Canada, USA, Mexico, Caribbean

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WestJet Booking - Ways to Book Your Flight

WestJet provides different flight booking methods which allow travelers to select their preferred booking method. The booking process at the airport runs smoothly through online platforms, mobile applications, and customer service calls. The following section presents the WestJet booking methods, along with their respective operational procedures.

1. Online Booking

  • Visit the official WestJet website.

  • Enter your travel details (departure city, destination, dates, passengers).
  • Choose your preferred flight and fare type.
  • Add extras like seat selection or baggage if needed.
  • Add passenger details and make the payment.
  • Receive your booking confirmation by email.

2. Mobile App

  • Download and open the WestJet app.
  • Log in or continue as a guest
  • Search for flights using your travel details.
  • Select your flight and fare option.
  • Add extras and enter passenger information.
  • Complete payment and access your booking directly in the app.

3. Phone Call

  • Call WestJet’s customer service number.
  • Share your travel details with the agent.
  • Get help choosing flights and fares.
  • Provide passenger information and payment details.
  • Receive booking confirmation via email.

4. Airport Visit

  • Visit a WestJet ticket counter at the airport.
  • Speak with a customer service representative.
  • Provide your travel details and preferences.
  • Select your flight and fare.
  • Make the payment and receive booking confirmation.

What to Expect When you Fly With WestJet

WestJet provides customers with an easygoing yet delightful Canadian airline experience through its multiple fare options which include three cabin choices that range from basic economy to Premium and Business. The airline delivers in-flight services which focus on providing passenger comfort together with entertainment options while its food and beverage selection depends on passenger cabin class and flight duration.

  • Cabin Options: The available cabin classes include Economy, Premium, and Business, which provide passengers with increased space and additional benefits when they select higher classes.
  • Check-In & Boarding: Passengers need to follow standard check-in procedures, which start at scheduled times. Arriving before their flight helps them complete check-in more efficiently.
  • Seating Comfort: Basic seating is provided in Economy, whereas Premium offers passengers additional legroom and extra benefits which Business class passengers receive through their long-haul flights.
  • Food & Beverages: Economy passengers receive complimentary snacks and drinks, which they can also purchase, while Premium and Business passengers receive more extensive meal and drink options that depend on their flight duration.
  • Entertainment: WestJet Connect provides streaming entertainment together with Wi-Fi access on most flights which becomes essential when passengers lack personal viewing devices.
  • Service: WestJet crews provide passengers with polite service which creates different overall experiences based on aircraft type and flight path.

Frequent Flyer Program

The WestJet Rewards frequent flyer program is a system that enables customers to acquire points whenever flying or purchasing other products and redeem them to travel and receive additional offers in the future. The changes in the program have lately been more lenient; the points do not expire anymore, and can be earned on a wider range of charges, namely on seat selection, checked bags and upgrades, and not only on the base fare. Members are also able to redeem points on the entire price of an airline ticket, with no blackout dates, and enjoy partner earning and status perks, such as priority boarding, as they advance in level.

Flexible Booking and Cancellations for WestJet Flights

WestJet has flexible booking and cancellation features, depending on the type of fare you are purchasing. Within the 24 hours of booking, all passengers are allowed to cancel and get a full refund with no charges as long as the flight is far enough in advance. Cancellation fees will depend on the fare. After that, typically, flexible fares are subject to changes or refunds with fees of little or no charges, whereas standard economy and the basic fares have charges and only provide credits for a later trip. Refunds or cancellations usually need to be made a few hours prior to the departure date, and unused amounts are accepted in the form of travel credits or refunds according to the stipulations of the ticket.

WestJet Highlights

WestJet provides multiple flight classes that differ in passenger comfort and available services, and their ability to change travel plans. The different classes of service, which the airline provides, exist to serve budget travelers and regular passengers and premium customers.

1. Economy Class

This is the most common and affordable class on WestJet flights.

Features include:

  • Standard seats
  • In-flight snacks and drinks
  • Option to purchase meals on some routes
  • Paid baggage and seat selection

2. Premium Class (Premium Economy)

This is a higher level than standard economy.

Features include:

  • More legroom and wider seats
  • Priority boarding
  • Better meal options on longer flights
  • More baggage allowance

3. Business Class

Available mainly on long-haul international flights.

Features include:

  • Lie-flat or premium reclining seats
  • Gourmet meals and premium drinks
  • Priority check-in, boarding, and baggage handling
  • Access to airport lounges

WestJet operates a fleet of approximately 193 aircraft as of late 2025, which includes Boeing 737 narrowbodies for domestic flights, Boeing 787 Dreamliners for international routes, and De Havilland Q400 turboprops for regional operations.

Aircraft Type

Quantity

Boeing 737-700

36

Boeing 737-800

55

Boeing 737-8 MAX

54

Boeing 737-10 MAX

On order

Boeing 787-9 Dreamliner

7

De Havilland Q400

39

The baggage policy at WestJet aims at offering convenience, safety and flexibility of fare to passengers. The fees and allowance will be based on your type of fare (UltraBasic, Econo, Premium, or Business), the route (domestic or international), and the timing of purchase of baggage. Most passengers are usually allowed to carry one personal item without charge and carry-on and baggage regulations differ. WestJet also applies size and weight restrictions, and overweight and additional baggage fee would incur extra fees as well.

For Domestic Flights 

  • Carry-on Allowance: One checked baggage no more than 50 pounds along with one carry-on with a small personal item- and that would include higher luggage costs.
  • UltraBasic Fares: The only item that customers can bring aboard the plane is a personal item because customers flying between Europe and Asia, or those with Extended Comfort tickets, can bring one carry-on bag. 
  • Checked Baggage: Baggage fees vary according to your ticket type and payment time because UltraBasic charges fees for first and second checked bags, while EconoFlex, Premium, and Business ticket holders receive one or two free checked bags.
  • Size & Weight Limits: The total dimensions of checked bags must remain below 157 cm which equals 62 inches weight must stay under 23 kg which equals 50 lb because any overweight or oversized baggage will result in additional charges.
  • Additional/Extra Bags: You can check up to four bags, which vary according to aircraft type, but you must pay extra charges for your third and fourth bags.

For International Flights

  • Carry-on Allowance: Passnegers are allowed to bring one carry-on bag and one personal item which they must pack according to size requirements.
  • UltraBasic Fares: The domestic limit remains in effect except for European and Asian routes which permit one carry-on item. 
  • Checked Baggage: Passengers receive different baggage allowances based on their selected fare and flight route. Most international tickets allow passengers to check one bag while business and premium WestJet plane tickets permit two checked bags. 
  • Size & Weight Limits: All travelers must follow checked baggage limits which allow 157 centimeters of height and 23 kilograms of weight except those who fly on specific long-haul routes or special fare types. 
  • Overweight/Oversized Fees: International flights require passengers to pay extra fees when their baggage exceeds the permitted weight and size limits.

WestJet offers a comfortable flight experience which includes all necessary facilities for creating a pleasant travel experience. The aircraft delivers in-flight services which include food and beverage options together with digital entertainment and Wi-Fi. The onboard service delivery system uses different procedures according to the aircraft model and the particular flight path.

Food

WestJet provides different food service options according to the duration of flights and the type of ticket purchased by passengers. The airline provides free snacks and beverages on its short flights while its long flights allow customers to purchase meals or receive complimentary dining service in Premium and Business classes.

Entertainment

WestJet provides onboard entertainment through WestJet Connect which enables passengers to watch movies and TV shows and listen to music and wellness content on their personal devices. Certain long-haul aircraft include seatback screens as part of their onboard entertainment system.

Wi-Fi

WestJet provides Wi-Fi service on its flights after the aircraft has taken off. WestJet Rewards members can access free Wi-Fi on specific routes while other routes provide paid Wi-Fi services that depend on the aircraft used.

Shopping During the Flight

WestJet operates its flights without offering standard in-flight shopping services and duty-free shopping options. The airline suggests to its passengers that they should purchase items from airport stores before their flight departs and after they reach their destination.

WestJet’s other policies exist to improve passenger comfort, accessibility, safety, and travel convenience throughout the entire travel process. The policies establish procedures for seat selection, pet travel, special assistance services, boarding card issuance, and hygiene and safety measures. The combination of these elements provides all travelers with a secure flight experience that follows organized procedures while they understand the airline's regulations.

Policy of Choosing Seat

  • Passengers have the option to choose their desired seats during the WestJet flight booking process and they can also select seats later through the "Manage Trips" feature.
  • Free seat selection becomes accessible to passengers according to their specific fare type.
  • Travelers in Premium and Business Class generally receive complimentary seat selection.
  • Passengers need to pay an extra charge to obtain either extra-legroom seats or their selected preferred seats.

Pet Policy

  • Small pets are allowed to travel in the cabin when they use an approved carrier for their transportation. 
  • The pet carrier must fit properly under the seat in front of the passenger. 
  • Passengers must transport their larger pets through checked baggage or cargo instead of keeping them in the cabin. 
  • Passengers must make advance reservations for pets and pay applicable fees. 
  • Pets that travel internationally need to have valid health and vaccination documents for their journey.

Special Assistance Services

  • WestJet provides wheelchair assistance to passengers who need mobility support. 
  • The airline provides special assistance to elderly travelers and passengers with disabilities who request it. 
  • The airline provides assistance to passengers who have visual or hearing impairments. 
  • Passengers can request medical assistance or special meal arrangements before their flights.

Policy of Issuance of Boarding Cards

  • The WestJet website and the mobile app provide boarding pass access for passengers. 
  • The online check-in process starts 24 hours before the scheduled departure time. 
  • Travelers have the option to use either a printed boarding pass or a digital mobile pass. 
  • Airports provide boarding card distribution through their kiosks and check-in counters.

WestJet Hygiene and Safety Policies

  • WestJet maintains its aircraft cleaning and disinfecting operations which occur before and after every flight.
  • The airline conducts additional sanitization procedures for tray tables and seatbelts which are classified as high-touch surfaces.
  • The cabin crew members maintain their strict hygiene and safety protocols during the entire journey.
  • The airline updates its health and safety measures based on government regulations and guidelines.

Looking for detailed information on airline policies, terms & conditions, and more?

Call now to get complete guidance.

+1-888-933-0080

Frequently Asked Questions

Is WestJet considered a good airline?

WestJet is widely considered a good airline because it provides friendly services and operates flights reliably while offering passengers comfortable travel experiences. The airline's Canadian hospitality lets customers experience different flight routes while providing affordable options for their business and vacation travel needs.

What kind of airline is WestJet?

WestJet started as a low-cost airline but developed into a complete airline service which now operates with both domestic and international flights. The airline provides both domestic and international services while offering different ticket options to customers and prioritizing their satisfaction.

Can I change a flight I already booked with WestJet?

WestJet permits passengers to modify their existing flight reservations. The ability to change WestJet plane tickets depends on the fare type which offers flexible fare customers free or minimal change fees while basic fare customers face charges and can only receive travel credits for their changes.
 

Does WestJet offer a senior discount?

WestJet does not provide a dedicated senior discount program but seniors can obtain discounted fares through existing promotional offers and WestJet Rewards which provide seasonal discounts. The price of tickets varies according to the specific route, departure time and remaining seats.

How to book a flight on WestJet?

You can book a WestJet flight online via the official website through the mobile app by calling customer service or at airport ticket counters. The process requires you to enter travel details, select flights, make a payment, and then you will get your confirmation.

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