TripMozzo's main goal is to provide global travelers with a reliable way to plan and organize their tours. If you visit or use our website, mobile site, or any application for tablets or smartphones that is operated by TripMozzo, you indicate that you have read, comprehended, and accepted the following Terms and Conditions as binding on yourself.
The following Terms & Conditions are relevant to every user of TripMozzo without exception, such as visitors, registered users, and those accessing our services through any device or platform. Your continuous usage of TripMozzo will be interpreted as your agreement to these terms, which are in accordance with all the applicable laws and regulations governing online travel services and transactions.
The use of TripMozzo is restricted to:
- Access to travel-related information
- Confirm whether travel products and services are available
- Then make regular bookings
- And carry out transactions with travel suppliers that are allowed by law
- You are not allowed to use TripMozzo for illegal or unauthorized purposes.
We highly recommend that, before using our services, you take your time to read these Terms of Use along with our Privacy Policy, which are both on TripMozzo and by reference incorporated into this agreement. When you access or accept the presented website and/or the terms and conditions, it means that you will be held legally bound by them.
1.POLICIES AND GUIDELINES
Every booking through TripMozzo is subject to these Terms & Conditions and also to the Rules and Regulations of the respective travel service providers that vary from one provider to another.
The rules laid down by the providers might cover the following areas:
- Policies for cancellation and refund
- Terms of payment
- Restrictions on changes or modifications
- Penalties for no-shows
- Special conditions on fares or accommodations
You will need to agree to the provider's Rules and Regulations before proceeding with any reservation. The important information regarding the rules is provided to you in a very clear manner before accepting the booking.
Non-adherence to these regulations could lead to:
- The booking is being cancelled
- Travel services reserved are being denied access to
- Imposition of financial penalties or forfeiture of payments, depending on the provider's policies
TripMozzo will not be liable for any penalties imposed by travel providers for failing to comply with their terms.
2. HOW TO APPLY FOR OUR SERVICES
The main objective of TripMozzo is to make your travel planning easier by providing reliable information, comparing different options, and booking via third-party travel suppliers. We only act upon your permission.
Who Can Use our Services and How
- Our services can only be used by individuals for their personal needs and not for any commercial purpose
- A person must be at least 18 years old to be able to make a reservation or sign a contract
- You will be held responsible in case of any violations of the applicable local, national, and international laws
- You are liable to provide only authentic, precise, up-to-date, and comprehensive information.
Booking on Behalf of Others
When you book a ticket for someone else, you're basically saying that:
- You have their permission
- They are fully aware of the provider's policies, and they accept them
- You take care of payments, changes, cancellations, and any other obligations related to that
Prohibited Activities
You commit not to:
- Create fake, fraudulent, or speculative bookings
- Employ bots, scrapers, spiders, or any other automated tools for content access
- Circumvent security measures or go beyond access limits
- Cause TripMozzo's infrastructure to be overloaded or disrupted
- Use other websites to frame, mirror, or deep-link TripMozzo
Breaking these rules may lead to your access being suspended or terminated
3.PAYMENT TERMS
The entity, in the location of service delivery, processes the payments for the travel services. The payment may go through third-party payment providers and be charged in the respective local currency.
- TripMozzo (a global travel service provider) supports payment in many countries, for instance, Austria, Australia, Bahrain, Belgium, Brazil, Canada, China, Denmark, Egypt, France, Germany, India, Japan, Mexico, Netherlands, Qatar, Saudi Arabia, Singapore, South Africa, Switzerland, the United Kingdom, the United States, and many others.
Payment Verification
Travel providers can:
- Secure your payment method in advance
- Make a small charge for verification
- Implement alternative validation techniques
Bank and Currency Fees
Banks and card issuers might take:
- Fees for cross-border transactions
- Fees for foreign currency conversion
TripMozzo will not bear the responsibility for these fees. If you need more information, please get in touch with your bank.
Pricing Accuracy
The pricing shown on TripMozzo is dependent on the current status of the stock and may vary. We make every effort to maintain accuracy, but mistakes can happen. In case a big pricing mistake is found:
- You can cancel without any charges, or
- You can continue with the payment of the correct price
- We won't be responsible to the customers for the incorrect prices that were obviously wrong.
Taxes
The stated prices could consist of:
- Value Added Tax, Goods and Services Tax, and sales tax
- Accommodations or tourist taxes
- Some tax charges at the local level may be settled directly at the location. Tax rates may vary from the time of booking to the travel dates.
Alternative Payment Options
TripMozzo may introduce other payment methods through third-party providers. The use of these services adheres to their own terms, and TripMozzo neither promotes nor controls them.
- FRAUD PREVENTION
If any questionable activities are detected, such as fraud, abuse, or involvement of a sanctioned party, TripMozzo has the right to ask for more documents.
We maintain the right to:
- Rescind reservations
- Shut down accounts
- Take legal action
- RESERVATION CONFIRMATION
Your booking confirmation has the following materials:
- Travel details
- Pricing breakdown
- Purchased services
Confirmation messages are dispatched to the mentioned email address. If you don't get it in 24 hours, please reach out to us right away.
- CHANGES, CANCELLATIONS, AND DELAYS
The provider's Rules and Regulations dictate the changes or cancellations entirely.
The main takeaways:
- Changeable or refundable reservations are not all reservations
- Providers and TripMozzo might charge fees
- New arrangements might be at higher prices
- Full penalties may be imposed for no-shows
- TripMozzo could levy an administrative fee if allowed.
- REFUNDS
Refunds:
- The original payment method from the process
- The processor will be left to decide
- May contain omission of the tripMozzo service charges
- TRAVEL SERVICE CONDITIONS
Ratings
Property ratings are for informational purposes only and might vary depending on the country. No amenities are enabled only by ratings.
Meals
Flight type and fare determine the meal inclusion. If available, extra meals may be purchased.
Flights
TripMozzo is an airline agent. After the ticket has been issued, pricing and availability will be guaranteed but they are subject to airline rules.
- FLIGHT RULES AND REGULATIONS
You agree that:
- Airlines have the final say in scheduling and capacity
- If you miss your outbound flight, it may lead to the cancellation of your return flight
- Additional charges may apply for optional services
- The rules for traveling with children and infants are in force
- The transportation of hazardous materials is not allowed
- INTERNATIONAL TRAVEL
Your responsibility is:
- To provide passports, visas, and transit documents
- To keep yourself updated on government travel warnings
- LIABILITY LIMITATIONS
TripMozzo does not accept any liability for:
- Actions or omissions taken by travel providers
- Mistakes made in third-party information
- Damages that are not direct or that are of a consequential nature.
- USER CONTENT
Whenever you provide content to us, you are giving TripMozzo a global, royalty-free, and forever license, at no cost, to use it.
You affirm that:
- The content is both truthful and legal.
- You are the owner or have the rights to the material that is sent.
- INTELLECTUAL PROPERTY
All of the contents of the TripMozzo website are protected under intellectual property laws. Do not engage in the copy and distribution of them as per unauthorized usage.
- ARBITRATION AND DISPUTES
All disputes shall be settled by and with the following procedures:
- Informal resolution
- Binding arbitration (AAA rules)
- Small claims court (when applicable)
The occurrence of class actions is not allowed.
- GENERAL TERMS
Law applicable: State of Washington, USA
- Travel insurance provision is excluded, unless specifically mentioned
- In case of invalid clauses, the remaining terms continue to apply
- The document of Terms is the full agreement made.
CONTACT AND SUPPORT
The easy way to answer questions, concerns, or request benevolent assistance is through the Contact Us section of TripMozzo.